Return & Exchange Policy

At Theperfume.in we want you to love your purchase! If you're not completely satisfied, we’re here to assist with returns and exchanges. Please review the details below.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange:

  1. The item must be unused, unopened, and in its original packaging.
  2. Requests must be initiated within [Insert Timeframe, e.g., 14 days] of the delivery date

How to Request a Return or Exchange

  1. Contact Us: Email us at [Your Email Address] or call [Your Phone Number] with your order number, the item(s) you wish to return or exchange, and the reason for the request.
  2. Approval: Once your request is approved, we will provide you with a return shipping label and instructions.
  3. Shipping: Items must be shipped back within [Insert Timeframe, e.g., 7 days] of return approval.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us within [Insert Timeframe, e.g., 7 days] of delivery. Provide:

  • Your order number.
  • Photos of the damaged product and packaging.

Note:

  • Customers are responsible for return shipping costs unless the item is defective or damaged.
  • For exchanges, the new item will be shipped once the original item is received and inspected.